Policies

Deposit and Cancellation Policy

  • PLEASE NOTE: Reservations made within 24 hours of arrival MUST be confirmed with a person-to-person voice conversation in order for the room to be guaranteed ready for you. Thank you. Please call 505-982-2078.
  • 50% deposit is required for booking all room reservations.
  • Cancellations are subject to a $35 fee.
  • 14 days notice required for cancellation for deposit refunded.
  • Guest happiness is our top priority. If you are unsatisfied with the room, we will refund your deposit immediately.

Credit Card Processing

  • We use PayPal to process credit card payments through our site. You do NOT have to have a PayPal account, your credit card information is all that you will need.

Arival and Departure Times

  • Check in time is 3-6pm. Please contact us as soon as possible to make arrangements if you anticipate arriving outside of that time frame.
  • Check out time is 11AM. Please contact us as soon as possible if you’d like to request a late check out. We will do our absolute best to accommodate your schedule if it is possible.

Gratuity

  • Guest happiness is our top priority. Gratuities are optional and greatly appreciated.

Dog Policy

  • We welcome adult dogs. Guests with dogs will be charged an extra $35 per stay / not per night!

Smoking

  • No smoking is permitted in the rooms or suites.
  • Smoking is permitted outside in designated ares. (Private courtyards and parking lot).

Extra Guest Policy

  • Each additional guest after amount limit per room or suite will be charged $35/night.
  • Regular guest pricing applies to children.